Return & Refund Policy
Effective Date: November 5, 2025
Store: Born To Lead — www.borntolead.ceo
At Born To Lead, every item is produced and fulfilled with care. Because of the nature of our products and our production process, all sales are final.
We do not accept returns, exchanges, or provide refunds for any reason, including but not limited to:

• Incorrect size or style ordered

• Change of mind

• Incorrect shipping address submitted during checkout

• Delivery delays caused by the carrier

• Color or print variations due to screen or print differences

Please review your order details carefully before placing your order.
Damaged or Incorrect Items
If your order arrives damaged, defective, or if you received the wrong item, please contact us within 72 hours of delivery:
Email: borntoleadceos@gmail.com
Subject Line: Order Issue – (Your Order #)
Include:

• Your order number

• Clear photos of the item and issue

• A description of what happened

If the issue is verified, we will send a replacement of the same item at no cost.
No refunds will be issued.
Order Cancellations
Because orders begin processing immediately, we cannot cancel or modify orders once they are placed.
By completing your purchase, you agree to this Return & Refund Policy.